The phrase small business telephones may mean different things to different people.
Some people may see it as meaning:
- cheap business telephony systems;
- a limited number of handsets;
- a system that services only one geographic location;
- only having a small-sized central box.
Some cynics may also say that the phrase describes:
- systems that don’t offer a lot of functionality / power;
- telephone services that aren’t very important;
- telephony that doesn’t work reliably.
The reality is, all these descriptions are inadequate.
Solutions for your business
Companies such as Siemens business telephone systems produce highly sophisticated and very powerful telephony solutions capable of meeting the needs of businesses ranging from sole traders right up to larger businesses.
Modern telephone systems of that type are capable of starting out very small indeed and then growing as requirements change.
This illustrates the key characteristic of small business telephones – that they are capable of supporting a small business’s requirements.
Size doesn’t matter
Whether you have a system that consists of only two handsets or one that contains a hundred, what you want is access to the power of modern business telephony to help your business function and grow.
Having a very large system that’s obsolete won’t do much to help you achieve that.
Equally, purchasing a system that’s cheap may not seem such a good deal further downstream if it is incapable of expanding as you expand.
For all these reasons, it is perhaps better to think of small business telephones in terms of what capabilities they are going to give you, now or in future, rather than whether they are big or small.
Cost-effective
Inevitably, cost is a factor in many business telephony selections. That’s as it should be.
Yet focusing exclusively on cost may end up creating a situation where a sub-optimal solution is selected.
That’s because quality is typically also very important.
Your business telecoms won’t be of much use to you if they’re broken down and not working – should that happen then suddenly the perhaps relatively small amounts saved by selecting a cheap solution suddenly won’t seem so critical anymore.
Balance is key
Getting a healthy balance between function, future capability and cost, isn’t always easy.
That’s why professional advice may be required, using sources of information that have extensive experience in the provision of office telephone systems.
Today’s small business telephones offer huge potential to help drive forward your business towards further success. Knowing how to exploit that potential is important – certainly far more so than trying to decide what is or is not a small system.